Privacy policy
Effective date: 04 February 2026
This website (the “Site”) is owned and operated by Hightop Accounting Pty Ltd.
You can contact us at:
- hello@hightopaccounting.com
- 07 5677 0571
- 11/76 Township Drive, Burleigh Heads QLD 4220
Purpose
This Privacy Policy explains:
- What personal information we collect
- How we use that information
- Who we share it with
- How we protect it
- Your rights in relation to your data
- Our use of cookies and technology
This Privacy Policy applies in addition to our website terms and conditions.
Consent
By using this Site, you consent to:
- The terms of this Privacy Policy; and
- The collection, use, and storage of your information as described below.
Information we collect
We only collect information that is reasonably necessary to operate our website and communicate with users.
Information collected automatically
When you visit our Site, we may automatically collect:
- General location information
- Pages viewed
- Links clicked
Information you provide
We may collect personal information when you submit a form on our Site, including:
- Name
- Email address
- Phone number
How we use your information
We use personal information only for the purposes outlined in this Privacy Policy or clearly stated on the relevant pages of our Site.
Automatically collected information may be used for:
- Website analytics
- Marketing and advertising performance
Information you provide directly may be used for:
- Responding to enquiries
- Ongoing communication
Use of technology and AI tools
We may use technology tools, including artificial intelligence (AI), to assist with administrative tasks, document processing, drafting, analysis, and internal workflows.
These tools are used to support our work — not replace professional judgement. All advice, decisions, and outcomes are reviewed and finalised by our team.
We take reasonable steps to ensure that any personal information processed using such tools is handled securely and in line with our confidentiality obligations.
Who we share information with
Our team
Your information may be accessed by members of our team where reasonably required to respond to enquiries or provide services.
Third parties
We may share limited information with third-party service providers, including:
- Meta (Facebook / Instagram)
This may include browsing or interaction data for analytics and advertising purposes. Third parties only receive information reasonably necessary to perform their services.
Other disclosures
We do not sell your personal information.
We may disclose information where required:
- By law
- In connection with legal proceedings
- To protect our legal rights
- As part of a business sale, restructure, or transfer
If you follow links from our Site to other websites, we are not responsible for their privacy practices or content.
How long we keep information
We retain personal information only for as long as necessary to fulfil the purpose it was collected for, unless a longer retention period is required by law.
How we protect your information
We take reasonable steps to protect personal information, including:
- Secure servers
- Encrypted connections
- Restricted access
All team members are bound by confidentiality obligations.
While we take reasonable precautions, no method of transmission over the internet is completely secure. We cannot guarantee absolute security beyond what is reasonably practical.
Children’s information
We do not knowingly collect personal information from individuals under 16 years of age.
If we become aware that such information has been collected, it will be deleted as soon as possible. A parent or guardian may contact us if they believe this has occurred.
Accessing or correcting your information
You may request to:
- Access the personal information we hold about you
- Correct or update your information
- Request deletion of your information
To do so, contact us at:
- hello@hightopaccounting.com
- 07 5677 0571
- 11/76 Township Drive, Burleigh Heads QLD 4220
Cookie policy
Cookies are small files stored on your device that help websites function and improve user experience.
You can disable cookies through your browser settings, but this may affect how the Site functions.
We may use:
- Functional cookies – to remember your preferences
- Analytical cookies – to understand how the Site is used
- Targeting cookies – to personalise content and advertising
- Third-party cookies – used by services such as Google and Meta
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
When updates are made, the effective date at the top of this page will be revised. We encourage users to review this Privacy Policy periodically.
Contact us
If you have any questions, concerns, or complaints about this Privacy Policy, you can contact us at:
- hello@hightopaccounting.com
- 07 5677 0571
- 11/76 Township Drive, Burleigh Heads QLD 4220
